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Frequently Asked Questions

View Show Info

10/2020 West Springfield, MA

What are the dates for future shows?

To view our upcoming shows click here.

Where will the G&LW Gem Show be held?

Eastern States Exposition, Mallary Complex Arena
Located at 1305 Memorial Avenue, West Springfield, MA 01089

Creating a Company Profile?

Your profile contains your Company information, including your current required state documents. You can edit your profile at any time. Once your profile is completed, the next step is to select all the shows you wish to attend and submit this for our review. If your documents have expired, you must upload a current state issued document. We will let you know via email when your registration is complete.

Online Registration: BEST OPTION!

This feature allows you to register for all shows in advance.  Once approved, your badges will be available for pick-up at the show.  Any changes after September 24th, 2020 will need to be made onsite at the registration desk.

What are the registration requirements?

To qualify as a Wholesale Buyer, a State-Issued Sales Tax License, Sales and Use Tax Permit, or a Resell Permit for a Jewelry/Gem/Mineral related business is required. International Buyers must provide a passport and proof of business.

***Employee Identification Numbers (EIN) documents are NOT accepted***

Is there a cost to attend?

There is no cost to attend as a qualified Buyer.

Emailing State Issued Sales Tax License/Sales and Use Tax Permit/Resellers Permits?

When emailing your documents, the information must match your registration.  Registrations will be in a pending status until proper documents are received. We will send you an email when you have been approved.

***Employee Identification Numbers (EIN) documents are NOT accepted***

How will I know that I am registered?

Once you have completed your profile and attached a valid sales tax license, you will be able to select the shows you wish to attend. Once a G&LW staff member has approved your profile, your registration will be completed and you will receive a confirmation email. If you have questions, please call 866-393-7526 or email

How do I make changes to my existing registration?

To make changes to your registration click here and log into your profile.  Click view profile, enter your changes and click submit.  Any changes made after September 24th, 2020 will need to be made onsite at the registration area.

Show                                                                    Deadline Dates
West Springfield October Show              September 24th, 2020

Should I bring copies of State-Issued Sales Tax License/Sales and Use Tax Permit/Resellers Permit to the show?

Yes, it is suggested that you bring at least 10 copies of your documents  with you to the show. Keep in mind exhibitors may require a copy with your purchase.

What if I have not received a confirmation after registering?

Contact G&LW Gem Show staff at  866-393-7526 or

What if I have more than 6 people to register for my company?

A maximum of 6 badges are allowed per company.  Please contact G&LW registration office at 866-393-7526 to discuss your request. 

When will I receive my badges?

Badges will be available for pick-up at the show.   Any changes to buyer or guest names will need to be updated at the onsite pre-registration desk.  Lanyards and badge holders will be available at the registration desk.

I am interested in exhibiting at a Gem Show, who do I contact?

Contact G&LW at 601-879-8832 or

Are children allowed in the shows?

Although children are not refused entry, G&LW shows are organized for business to business activity and are not suitable for children. The use of strollers is strictly prohibited.

What are the Show floor restrictions?

No camera/video recorders at any time unless approved by G&LW
No smoking or using e-cigarettes is allowed
No storage is available on-site
Only service animals are allowed at G&LW Shows
Unauthorized duplication of the attendee badge will ban you from G&LW Shows.

I need a hotel room in West Springfield. Can you help?

For accommodations information, visit the West Springfield Convention Bureau at